Privacy Policy

Positive Mind Therapy — Miami, Florida
Effective Date: 2025

Positive Mind Therapy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and when you choose to engage in our clinical services.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information when you:

  • Submit a contact form

  • Request an appointment

  • Sign up for updates

  • Communicate with us via email or phone

This information may include:

  • Name

  • Email address

  • Phone number

  • General inquiry details

  • Any message you choose to submit

Clinical or health information is ONLY collected once a formal therapeutic relationship begins and is handled in compliance with confidentiality laws and professional standards.

B. Automatically Collected Information

When you access our Site, Squarespace and/or our analytics tools may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • General location (city-level)

This data helps us improve site performance and user experience. It does not include identifiable clinical or health information.

C. Cookies & Tracking Technologies

Our Site may use cookies, pixels, and analytics tools (e.g., Google Analytics).
Cookies may:

  • Improve site functionality

  • Remember preferences

  • Track aggregated usage data

You may disable cookies in your browser settings at any time.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries or appointment requests

  • Provide customer service

  • Improve our website

  • Communicate updates or relevant information (you may opt out)

  • Maintain security and prevent misuse of our Site

We do not use your information for targeted advertising or sell your data to third parties.

3. Confidentiality & Mental Health Information

When you become a therapy client, your personal health information (PHI) is protected under:

  • Florida confidentiality laws

  • Professional ethics

  • Applicable federal privacy expectations (HIPAA-related standards)

PHI is not stored on the website and is not shared through Squarespace forms. Any PHI you provide is handled securely and separately using professional clinical systems where applicable.

We may only release confidential information:

  • With your written consent

  • If required by law

  • To protect you or others from serious harm

  • For mandated reporting (e.g., abuse, neglect)

4. How We Share Information

We may share non-clinical website information with third-party service providers that help operate our Site (e.g., Squarespace, analytics providers). These third parties are required to protect your information and use it only for the services we request.

We never sell or share therapy-related information for marketing.

We may disclose information if required to:

  • Comply with applicable laws

  • Respond to court orders or legal processes

  • Protect our rights or the security of our Site

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no website or electronic system is entirely secure.
To protect your privacy, please do not submit sensitive clinical details through website forms or email.

Formal therapeutic communication will be conducted through appropriate, secure channels.

6. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before providing any information.

7. Children’s Privacy

This Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children through the website. Therapy services for minors occur only with parental/guardian consent and through proper clinical procedures.

8. Your Rights (Florida & U.S. Privacy Standards)

You may:

  • Request to review or correct personal information you have submitted

  • Request deletion of information submitted through the Site (non-clinical data only)

  • Opt out of any email updates

  • Request information about how your data has been used

Therapy clients have additional rights regarding access, amendments, and release of clinical records, provided separately in our clinical intake forms.

9. Data Retention

We retain website-related information only as long as necessary for the purposes outlined above.
Clinical records are retained according to Florida law and professional standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised effective date. Your continued use of the Site indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact

Positive Mind Therapy info@positivemind-therapy.com